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[HelpDesk] Location of Cherry Messenger


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#41 arne1445

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Posted 14 March 2012 - 01:04 PM

gm>>>help me

 

>>my second pass i cant open it >>

please   help me

 

arnexz911 that my nickname

lvl 35  plz give me ....,,,my second pass ilove this game

>>>>>



#42 arne1445

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Posted 14 March 2012 - 05:47 PM

gm>>>has been hack 2nd pass will dont know :arnexz911:name of my account

plzzzzzzzzzzzzzzz help me for telling my 2nd npass w

 

WESTWOOD  i hope it

 

                                                                                     



#43 Lemon

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Posted 17 March 2012 - 03:35 AM

arne1445, on 2012-03-14 13:04:14, said:

gm>>>help me

>>my second pass i cant open it >>

please   help me

If you need to reset your 2nd password, you should contact CC using the Cherry Messenger regarding this issue.

Please be sure to include your Login ID, registered email, and one of your IGN's in the message.

CC may take a couple of working days (usually 2-3) to process a message sent to the Cherry Messenger.



#44 IxNevelxl

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Posted 19 March 2012 - 01:20 PM

 

Good Evening DN :)

 

Could Someone Help Me About This Issue My Account Has Been Automaticly Banned Due Gold Selling Which Is Not True...

I Dont Even Know When Or How It Was Done. I Was Just Shock That I Was Been Disconnected And When I Try To Log In My Account It Was Already Indicated That I Was Selling GOLD. 

 

Please Help Me About This Issue And PLEASE UNBAN MY ACCOUNT THANK YOU :) 

HOPING FOR FASTER FEEDBACK 

 

ACCOUNT NAME

Xymer = lvl 40

IxNevelxI = lvl 37

PLEASE NEED HELP HERE T_T

http://www.facebook.com/photo.php?fbid=368958743124720&set=a.368958653124729.85041.100000317924718&type=1



#45 arne1445

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Posted 19 March 2012 - 07:32 PM

[GM} you can help me>><<< 

sorry for bad englesh



#46 tianfuzhen

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Posted 19 March 2012 - 08:03 PM

Hello Lemon, I wanna ask you something regarding cc accounts. Cause I forgot what email I used in my CC account, but I know my in-game login user and pass. So is there any way I could find out what email I used cause I need to get the free reset scroll in cherry messenger. 

Thanks.



#47 flar0312

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Posted 22 March 2012 - 02:36 PM

Hello I forgot my second password..... PLsss remove it please!!!!!! 

E-mail: ralftadiar@yahoo.com

LOGIN ID: flar0312

IGN: GemiNi03

SERVER: Westwood



#48 flar0312

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Posted 22 March 2012 - 02:40 PM

Hello I forgot my second password..... PLsss remove it please!!!!!! 

E-mail: ralftadiar@yahoo.com

LOGIN ID: flar0312

IGN: GemiNi03

SERVER: Westwood



#49 Lemon

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Posted 24 March 2012 - 07:06 PM

flar0312, on 2012-03-22 14:36:54, said:

Hello I forgot my second password..... PLsss remove it please!!!!!! 

If you need to reset your 2nd password, you should contact CC using the Cherry Messenger regarding this issue.

tianfuzhen, on 2012-03-19 20:03:58, said:

Hello Lemon, I wanna ask you something regarding cc accounts. Cause I forgot what email I used in my CC account, but I know my in-game login user and pass. So is there any way I could find out what email I used cause I need to get the free reset scroll in cherry messenger. 

Thanks.

If you forgot your registered email you should send in an email to CC at

gardener@cherrycredits.com

for further assistance on recovering your account.

merot22, on 2012-03-19 13:20:25, said:

Could Someone Help Me About This Issue My Account Has Been Automaticly Banned Due Gold Selling Which Is Not True...

I Dont Even Know When Or How It Was Done. I Was Just Shock That I Was Been Disconnected And When I Try To Log In My Account It Was Already Indicated That I Was Selling GOLD. 

If you wish to appeal your ban you should contact CC via the Cherry Messenger.

arne1445, on 2012-03-19 19:32:12, said:

[GM} you can help me>><<< 

sorry for bad englesh

Please note that I am not a GM or moderator, I am just a person like you on the forums. If you need help you should contact CC using the Cherry Messenger.



#50 xeorzy

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Posted 29 March 2012 - 05:57 PM

lemon are you an admin or something?



#51 Lemon

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Posted 30 March 2012 - 06:53 PM

xeorzy, on 2012-03-29 17:57:49, said:

lemon are you an admin or something?

No. I am not a GM or moderator or admin. I am just a person on the forums like you.



#52 sammybedruz

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Posted 30 March 2012 - 07:15 PM

GM help me, i cant make my new email adress for my account. i am trying to make new one because i cant open my old email address and CC is askng for email verfication. so I tried making new one but the prblem is after i put the new email add it askd my birthday, and when i put it, CC told me its wrong. but its right.. it is also the brhdate i encoded in my new email.. please help me i cant get my skill reset scroll. thanks!!



#53 Lemon

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Posted 31 March 2012 - 05:33 AM

sammybedruz, on 2012-03-30 19:15:30, said:

i cant make my new email adress for my account. i am trying to make new one because i cant open my old email address and CC is askng for email verfication. so I tried making new one but the prblem is after i put the new email add it askd my birthday, and when i put it, CC told me its wrong. but its right.. it is also the brhdate i encoded in my new email.. please help me i cant get my skill reset scroll. thanks!!

You should contact them using the Cherry Messenger for further assistance if your email(s) are all messed up.



#54 joicecutie

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Posted 31 March 2012 - 01:13 PM

HELP ME PLZZZZZZZ I forgot my  6digitz pin in CC becuse i want to change pas.... becuse im sacred to take a 2nd pas...



#55 Lemon

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Posted 01 April 2012 - 03:57 PM

joicecutie, on 2012-03-31 13:13:18, said:

HELP ME PLZZZZZZZ I forgot my  6digitz pin in CC becuse i want to change pas.... becuse im sacred to take a 2nd pas...

If you forgot your PIN you should contact CC using the Cherry Messenger.



#56 spukentitis1

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Posted 02 April 2012 - 07:48 PM

Gm Please help us

Authentication Failed Email locked mismatch 2 password

IGN: SpokenTItz (Paladin)

         SpukenTitz (Priest)

Server Holly wood

 

Login game : Christophersaulo@gmail.com



#57 Lemon

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Posted 06 April 2012 - 08:03 AM

spukentitis1, on 2012-04-02 19:48:56, said:

Gm Please help us

Authentication Failed Email locked mismatch 2 password

Contact CC using the Cherry Messenger for further assistance.

If your problem is due to you having a wrong 2nd password, then  request for a 2nd password reset in the message you send along with your Login ID, registered email, and one of your IGN's in the message.



#58 kaihian

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Posted 17 April 2012 - 06:09 PM

Hi GM,

 

Excuse me, so the reason i got ban is due to i bough the CHEAP Reset Scroll ??

Hi, GM if u want to ban, plz ban that guy that getting cheap reset that screw up the game balance.

i m just a consumer that spend my gold on TH. what wrong with this.

This is totaly not a reasonable move. 

OK FINE. GM if u want to do, you could give back all the Gold i pay for Cheap Reset Scroll and cancel the Reset Scroll in my inventory. 

i dont really mind for that.

HEALBEAR



#59 mhavoks

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Posted 18 April 2012 - 02:08 AM

gm. please help me. iam not sure of my cherry credit login details. i want to top up but i am fearful that this cherry credit account is not for my dragon nest in game account. can u please help me?



#60 Lemon

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Posted 20 April 2012 - 09:23 PM

kaihian, on 2012-04-17 18:09:29, said:

Excuse me, so the reason i got ban is due to i bough the CHEAP Reset Scroll ??

Hi, GM if u want to ban, plz ban that guy that getting cheap reset that screw up the game balance.

i m just a consumer that spend my gold on TH. what wrong with this.

This is totaly not a reasonable move. 

OK FINE. GM if u want to do, you could give back all the Gold i pay for Cheap Reset Scroll and cancel the Reset Scroll in my inventory. 

i dont really mind for that.

HEALBEAR

Please note that I am not a GM.

Edit: Please refer to this thread:

http://forum.cherrycredits.com/forum/topics/view/admin-must-see-this-asap/page:5

mhavoks, on 2012-04-18 02:08:19, said:

gm. please help me. iam not sure of my cherry credit login details. i want to top up but i am fearful that this cherry credit account is not for my dragon nest in game account. can u please help me?

What makes you not sure about your CC login details? Buying CC should be available throughout all of CC's games. I believe it only depends on the account you are using so if you buy CC for your account, it should be available to use in DN SEA.