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#461 kharuray

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Posted 03 October 2016 - 07:42 AM

I talked too soon. It had actually worked for me at least for my first run but after relaunching the game right after a system reboot, it's back to how it was.

We badly need help mods and GM's.

This is really holding us back from playing.

I hope they find a way on how to rectify this issue. I'm certain that this is an issue w/ the server somehow blocking the connection somewhere. I can't contact our ISP coz everything else seems to work fine other than Dragon Nest.

#462 Verxial

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Posted 03 October 2016 - 10:22 PM

1. Sky Broadband
2. Philippines
3. Oct 1, 2016 - 9:00 AM
4. tracert 203.116.185.1
Spoiler
5. ping 203.116.185.1 -t
Spoiler
6. IP address :: 130.105.215.121

#463 Moonlight13

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Posted 16 October 2016 - 08:19 PM

1. Sky Broadband
2. Philippines
3. Oct 16, 2016 - 8:17 PM
4. tracert 203.116.185.1

C:\Users\user>tracert 203.116.185.1

Tracing route to 203.116.185.1 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3     8 ms     9 ms    10 ms  114.108.194.61
  4    26 ms    24 ms    25 ms  130.105.0.28
  5    31 ms    34 ms    35 ms  114.108.193.162
  6    26 ms    26 ms    26 ms  114.108.193.161
  7    37 ms    47 ms    30 ms  130.105.0.6
  8    67 ms    62 ms    64 ms  4657.sgw.equinix.com [27.111.228.220]
  9    62 ms    61 ms     *     w118012045.w118012.starhub.net.sg [203.118.12.45]
10    99 ms    69 ms    62 ms  an-atl-int10.starhub.net.sg [203.118.15.122]
11    67 ms     *       61 ms  203.116.185.1


5. ping 203.116.185.1 -t


C:\Users\user>ping 203.116.185.1 -t

Pinging 203.116.185.1 with 32 bytes of data:
Reply from 203.116.185.1: bytes=32 time=83ms TTL=246
Reply from 203.116.185.1: bytes=32 time=88ms TTL=246
Reply from 203.116.185.1: bytes=32 time=91ms TTL=246
Reply from 203.116.185.1: bytes=32 time=89ms TTL=246
Reply from 203.116.185.1: bytes=32 time=81ms TTL=246
Reply from 203.116.185.1: bytes=32 time=90ms TTL=246
Reply from 203.116.185.1: bytes=32 time=80ms TTL=246
Reply from 203.116.185.1: bytes=32 time=90ms TTL=246
Reply from 203.116.185.1: bytes=32 time=87ms TTL=246
Reply from 203.116.185.1: bytes=32 time=82ms TTL=246
Reply from 203.116.185.1: bytes=32 time=83ms TTL=246
Reply from 203.116.185.1: bytes=32 time=80ms TTL=246
Reply from 203.116.185.1: bytes=32 time=82ms TTL=246
Reply from 203.116.185.1: bytes=32 time=82ms TTL=246
Reply from 203.116.185.1: bytes=32 time=87ms TTL=246
Reply from 203.116.185.1: bytes=32 time=83ms TTL=246
Reply from 203.116.185.1: bytes=32 time=78ms TTL=246
Reply from 203.116.185.1: bytes=32 time=77ms TTL=246
Reply from 203.116.185.1: bytes=32 time=76ms TTL=246
Reply from 203.116.185.1: bytes=32 time=87ms TTL=246

Ping statistics for 203.116.185.1:
    Packets: Sent = 20, Received = 20, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 76ms, Maximum = 91ms, Average = 83ms


6. Ever since I transferred from Globe to Sky Broadband, I always get DC :( When I'm in town with more players, I don't get Disconnection but when I'm the only player in town/dung I always get DC :(

#464 kimpat321

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Posted 08 November 2016 - 08:49 PM

1. ISP: Sky Broadband
2. Country: Philippines
3. Date/Time: Doesn't matter, happens everytime!
4. Do a tracert to 203.116.185.1
5. Screenshot and ping
Posted Image



6. All these updates/patchs, but still can't fix Sky Broadband's latency issue. (mad)

#465 redevans

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Posted 10 November 2016 - 11:46 PM

1. ISP : PLDC HOMEBRO ULTERA
2. COUNTRY: PH
3. DATE/TIME: WHEN TRUMP ELECTED AS PRESIDENT
4. TRACERT TO 203.116.185.1

5. SS

Posted Image



IP: 175.158.200.50

Edited by redevans, 10 November 2016 - 11:47 PM.


#466 Elleis93

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Posted 12 December 2016 - 05:04 PM

1. ISP : BIZNET
2. COUNTRY: INDONESIA
3. DATE/TIME: Saturaday 10 Dec 2016
4. TRACERT TO 203.116.185.1

5. Ping to Cherry Credits (All RTO)

Tracing route to 203.116.185.1 over a maximum of 30 hops

  1     2 ms     1 ms     1 ms  192.168.88.254
  2    10 ms    18 ms     7 ms  10.31.0.1
  3     *        7 ms     *     202.169.59.221
  4   256 ms     8 ms   210 ms  112.78.190.6
  5   108 ms    38 ms    70 ms  182.253.187.102
  6    20 ms    18 ms    18 ms  IP-121-229.MCS.napinfo.net [119.110.121.229]
  7    30 ms    31 ms    34 ms  IP-112-185.MCS.napinfo.net [119.110.112.185]
  8    20 ms    19 ms    19 ms  ix-xe-9-2-0-501.tcore2.SVW-Singapore.as6453.net [180.87.15.89]
  9   255 ms    18 ms    23 ms  if-ae-2-2.tcore1.SVW-Singapore.as6453.net [180.87.12.1]
10   227 ms   192 ms   193 ms  180.87.12.162
11   192 ms   193 ms   193 ms  w118012041.w118012.starhub.net.sg [203.118.12.41]
12   192 ms   192 ms   193 ms  an-atl-int10.starhub.net.sg [203.118.15.118]
13   259 ms   220 ms   355 ms  203.116.185.1

Trace complete.

6. Higher Latency several days later (Before was 80-100 ms) now constantly 250-300 ms

#467 GameGuard

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Posted 28 January 2017 - 05:23 PM

1. ISP - PLDTMyDSL
2. Country - PHILIPPINES
3. Date and Time - JANUARY 28, 2017 5:00PM
4. TRACERT

Posted Image

5. PING

Posted Image

#468 Voir

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Posted 17 February 2017 - 04:30 AM

ISP; maxis broadband
country: Malaysia
date : 17 FEB 2017 4.30 am
4 tracert 203.116.185.1

#469 Voir

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Posted 17 February 2017 - 04:34 AM

isp:maxis broadband
country:malaysia
date; 17 FEB 2017
tracert

spoiler :

#470 Reikun

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Posted 18 March 2017 - 09:10 PM

1. PLDT FIBR

2. Philippines

3. Today

4.Pinging on www.cherrycredits.com all REQUEST TIME OUT !!!!!!!

5.Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\pcm6>"tracert 203.116.185.1"
'"tracert 203.116.185.1"' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\pcm6>tracert 203.116.185.1

Tracing route to 203.116.185.1 over a maximum of 30 hops

  1 <1 ms <1 ms <1 ms  192.168.1.1
  2 2 ms 1 ms 1 ms  dsl.49.151.160.1.pldt.net [49.151.160.1]
  3 2 ms 1 ms 1 ms  122.2.175.182.static.pldt.net [122.2.175.182]
  4 2 ms 2 ms 2 ms  210.213.132.26.static.pldt.net [210.213.132.26]

  5 2 ms 1 ms 1 ms  210.213.128.37.static.pldt.net [210.213.128.37]

  6 1 ms 1 ms 1 ms  210.213.131.81.static.pldt.net [210.213.131.81]

  7   183 ms   183 ms   182 ms  210.14.2.190
  8   183 ms *   182 ms  w118012045.w118012.starhub.net.sg [203.118.12.45
]
  9   181 ms   181 ms   181 ms  an-atl-int10.starhub.net.sg [203.118.15.122]
10   210 ms   209 ms   209 ms  203.116.185.1

this happen today i hope u can fix this thanks in advance (:]) (:]) (:])

Edited by Reikun, 18 March 2017 - 09:13 PM.


#471 leaflent

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Posted 22 March 2017 - 11:54 PM

1. ISP: PLDT
2. Country:  Philippines
3. Date and Time : Experiencing this for quite some time now, more than a month.

Posted Image

It was never like this before. I started noticing it when I can't time my jumps anymore in nests (boss mechanics). It started after greenwood's server merging. I thought it was just bad timing but every time I log in, it has always been like this for more than a month now. I have been laying low for quite a while because of this. Everything feels delayed and wrong, timings won't work, skills registers late, etc. My ping indicator always displays yellow, it never became green anymore.

For additional info:
Connection type : DSL 5mbps

#472 aBelardough

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Posted 29 March 2017 - 09:24 PM

1. PLDT
2. Philippines
3. March 29, 2017, 9:27PM - GMT +8
4. Tracert
Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation.  All rights reserved.

C:\Users\PC>tracert 203.116.185.1

Tracing route to 203.116.185.1 over a maximum of 30 hops

  1    <1 ms     6 ms     8 ms  192.168.0.1
  2     1 ms     7 ms     9 ms  10.228.209.86
  3     1 ms     7 ms    10 ms  122.2.174.89.static.pldt.net [122.2.174.89]
  4    17 ms    16 ms    17 ms  210.213.130.190.static.pldt.net [210.213.130.190
]
  5    15 ms    20 ms    19 ms  122.2.175.54.static.pldt.net [122.2.175.54]
  6    15 ms    15 ms    15 ms  210.213.131.85.static.pldt.net [210.213.131.85]

  7   217 ms   212 ms   215 ms  210.14.2.190
  8   212 ms   212 ms   213 ms  w118012045.w118012.starhub.net.sg [203.118.12.45
]
  9   223 ms     *      214 ms  an-atl-int10.starhub.net.sg [203.118.15.122]
10   211 ms   211 ms   211 ms  203.116.185.1

Trace complete.

#473 yvescapital

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Posted 30 March 2017 - 08:17 AM

1. PLDT Fibr
2. Philippines
3. Experiencing it since last week. I can't even play properly on an 8-player raid.

C:\WINDOWS\system32>tracert 203.116.185.1

Tracing route to 203.116.185.1 over a maximum of 30 hops

  1 5 ms <1 ms <1 ms  192.168.1.1
  2 13 ms 2 ms 3 ms  112.205.96.1.pldt.net [112.205.96.1]
  3 4 ms 2 ms 3 ms  122.2.159.93.static.pldt.net [122.2.159.93]
  4 2 ms 3 ms 2 ms  210.213.133.78.static.pldt.net [210.213.133.78]
  5 4 ms 5 ms 6 ms  210.213.128.45.static.pldt.net [210.213.128.45]
  6 3 ms 2 ms 2 ms  210.213.131.85.static.pldt.net [210.213.131.85]
  7   204 ms   205 ms   205 ms  210.14.2.190
  8   204 ms   205 ms   204 ms  w118012045.w118012.starhub.net.sg [203.118.12.45]
  9   205 ms   203 ms   203 ms  an-atl-int10.starhub.net.sg [203.118.15.122]
10   204 ms   204 ms   205 ms  203.116.185.1

Trace complete.


C:\WINDOWS\system32>ping 203.116.185.1 -t

Pinging 203.116.185.1 with 32 bytes of data:
Reply from 203.116.185.1: bytes=32 time=204ms TTL=246
Reply from 203.116.185.1: bytes=32 time=203ms TTL=246
Reply from 203.116.185.1: bytes=32 time=205ms TTL=246
Reply from 203.116.185.1: bytes=32 time=203ms TTL=246
Reply from 203.116.185.1: bytes=32 time=203ms TTL=246
Reply from 203.116.185.1: bytes=32 time=203ms TTL=246
Reply from 203.116.185.1: bytes=32 time=203ms TTL=246
Reply from 203.116.185.1: bytes=32 time=203ms TTL=246
Reply from 203.116.185.1: bytes=32 time=203ms TTL=246
Reply from 203.116.185.1: bytes=32 time=204ms TTL=246
Reply from 203.116.185.1: bytes=32 time=204ms TTL=246
Reply from 203.116.185.1: bytes=32 time=205ms TTL=246
Reply from 203.116.185.1: bytes=32 time=204ms TTL=246
Reply from 203.116.185.1: bytes=32 time=203ms TTL=246
Reply from 203.116.185.1: bytes=32 time=205ms TTL=246
Reply from 203.116.185.1: bytes=32 time=203ms TTL=246
Reply from 203.116.185.1: bytes=32 time=203ms TTL=246
Reply from 203.116.185.1: bytes=32 time=204ms TTL=246
Reply from 203.116.185.1: bytes=32 time=203ms TTL=246
Reply from 203.116.185.1: bytes=32 time=205ms TTL=246


P.S. I did another test Speedtest on your ISP Starhub and I got less ping than your server. I can't seem to upload the image. Here is the link instead http://imgur.com/a/Fp3Kc

Edited by yvescapital, 30 March 2017 - 08:31 AM.


#474 mcpodi

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Posted 31 March 2017 - 10:27 AM

1. PLDT FIBR
2. Philippines
3. 2 weeks ago


Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation.  All rights reserved.

C:\Users\mc>tracert dn.cherrycredits.com

Tracing route to dn.cherrycredits.com [203.116.185.132]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    <1 ms    <1 ms    <1 ms  192.168.1.1
  3     2 ms     3 ms     2 ms  dsl.49.151.128.1.pldt.net [49.151.128.1]
  4     2 ms     2 ms     3 ms  122.2.175.182.static.pldt.net [122.2.175.182]
  5     3 ms     3 ms     3 ms  210.213.132.30.static.pldt.net [210.213.132.30]

  6     3 ms     2 ms     2 ms  122.2.175.54.static.pldt.net [122.2.175.54]
  7     2 ms     2 ms    17 ms  210.213.131.85.static.pldt.net [210.213.131.85]

  8   204 ms   204 ms   203 ms  210.14.2.190
  9   204 ms   204 ms   204 ms  w118012041.w118012.starhub.net.sg [203.118.12.41
]
10   203 ms   203 ms   203 ms  203.118.15.118
11   204 ms   203 ms   203 ms  203.116.9.42
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.

Trace complete.

C:\Users\mc>tracert 203.116.185.1

Tracing route to 203.116.185.1 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    <1 ms     1 ms    <1 ms  192.168.1.1
  3     3 ms    24 ms     2 ms  dsl.49.151.128.1.pldt.net [49.151.128.1]
  4     3 ms     2 ms     3 ms  122.2.175.206.static.pldt.net [122.2.175.206]
  5     3 ms     3 ms     3 ms  210.213.132.38.static.pldt.net [210.213.132.38]

  6     6 ms     4 ms     3 ms  210.213.128.45.static.pldt.net [210.213.128.45]

  7     2 ms     2 ms     2 ms  210.213.131.85.static.pldt.net [210.213.131.85]

  8   205 ms   206 ms   205 ms  210.14.2.190
  9   210 ms     *      203 ms  w118012041.w118012.starhub.net.sg [203.118.12.41
]
10   207 ms   207 ms   204 ms  203.118.15.118
11   204 ms   204 ms   204 ms  203.116.185.1

Trace complete.

#475 PinoyGundam

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Posted 31 March 2017 - 11:58 PM

1. Sky Broadband 64mbps
2. Philippines
3. 4 week still lag discconecting my DN
4. tracert

Posted Image

Edited by PinoyGundam, 31 March 2017 - 11:58 PM.


#476 stickfreak

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Posted 10 April 2017 - 12:53 AM

1. Comclark fiber
2. Philippines
3. Everytime i login after 3-5min

Tracing route to www.cherrycredits.com [203.116.185.70]
over a maximum of 30 hops:

  1 2 ms 1 ms 1 ms  192.168.0.1
  2 2 ms 2 ms 2 ms  192.168.200.1
  3 4 ms 4 ms 3 ms  10.71.120.1
  4 4 ms 4 ms 4 ms  172.31.1.9
  5 4 ms 5 ms 3 ms  202.69.189.133
  6    13 ms 3 ms    10 ms  10.70.10.20
  7 6 ms 3 ms 4 ms  202.69.189.165
  8 3 ms 5 ms 4 ms  202.69.188.105
  9 4 ms 8 ms    12 ms  202.69.189.218
10   151 ms   151 ms   150 ms  9-1-32.ear3.LosAngeles1.Level3.net [4.79.136.157]
11   186 ms   186 ms   186 ms  205.129.5.74
12   185 ms   187 ms   186 ms  203.118.15.229
13   185 ms   186 ms   186 ms  203.118.2.26
14   185 ms   185 ms   185 ms  an-atl-int10.starhub.net.sg [203.118.15.118]
15   185 ms   187 ms   185 ms  203.116.9.42
16 *     *     * Request timed out.
17 *     *     * Request timed out.
18 *     *     * Request timed out.
19 *     *     * Request timed out.
20 *     *     * Request timed out.
21 *     *     * Request timed out.
22 *     *     * Request timed out.
23 *     *     * Request timed out.
24 *     *     * Request timed out.
25 *     *     * Request timed out.
26 *     *     * Request timed out.
27 *     *     * Request timed out.
28 *     *     * Request timed out.
29 *     *     * Request timed out.
30 *     *     * Request timed out.

Trace complete.

Tracing route to 120.29.76.50 over a maximum of 30 hops

  1 2 ms 1 ms 1 ms  192.168.0.1
  2 2 ms 2 ms 3 ms  192.168.200.1
  3 4 ms 3 ms 4 ms  10.71.120.1
  4 5 ms 5 ms 3 ms  172.31.1.9
  5 4 ms 4 ms 4 ms  202.69.189.133
  6 *     *     * Request timed out.
  7 *     *     * Request timed out.
  8 *     *     * Request timed out.
  9 *     *     * Request timed out.
10 *     *     * Request timed out.
11 *     *     * Request timed out.
12 *     *     * Request timed out.
13 *     *     * Request timed out.
14 *     *     * Request timed out.
15 *     *     * Request timed out.
16 *     *     * Request timed out.
17 *     *     * Request timed out.
18 *     *     * Request timed out.
19 *     *     * Request timed out.
20 *     *     * Request timed out.
21 *     *     * Request timed out.
22 *     *     * Request timed out.
23 *     *     * Request timed out.
24 *     *     * Request timed out.
25 *     *     * Request timed out.
26 *     *     * Request timed out.
27 *     *     * Request timed out.
28 *     *     * Request timed out.
29 *     *     * Request timed out.
30 *     *     * Request timed out.

Trace complete.

#477 polymorphous

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Posted 10 April 2017 - 05:41 PM

ISP    : Den broadband 10mbps

country: india

date and time: 10/4/2017

Tracing route to 203.116.185.1 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  domain.name.dlink.com [192.168.0.1]
  2 3 ms 2 ms 3 ms  120.89.73.5
  3    10 ms 7 ms    10 ms  kan-gw.denbroadband.in [120.89.73.1]
  4 7 ms 7 ms    10 ms  192.168.7.89
  5 2 ms 2 ms 2 ms  192.168.7.93
  6 5 ms 7 ms 9 ms  dsl-kk-static-133.160.145.59.airtelbroadband.in
[59.145.160.133]
  7   115 ms   103 ms    95 ms  182.79.179.146
  8 *    88 ms    87 ms  203.117.164.9
  9    87 ms    87 ms    87 ms  w118012045.w118012.starhub.net.sg [203.118.12.45
]
10 *     *     * Request timed out.
11 *     *     * Request timed out.
12 *     *     * Request timed out.
13 *     *     * Request timed out.
14 *     *     * Request timed out.
15 *     *     * Request timed out.
16 *     *     * Request timed out.
17 *     *     * Request timed out.
18 *     *     * Request timed out.
19 *     *     * Request timed out.
20 *     *     * Request timed out.
21 *     *     * Request timed out.
22 *     *     * Request timed out.
23 *     *     * Request timed out.
24 *     *     * Request timed out.
25 *     *     * Request timed out.
26 *     *     * Request timed out.
27 *     *     * Request timed out.
28 *     *     * Request timed out.
29 *     *     * Request timed out.
30 *     *     * Request timed out.

Trace complete.

#478 PinoyGundam

PinoyGundam

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Posted 27 April 2017 - 01:39 AM

1. Skybroadband
2. Philippines
3. 04/25/2017 8:00 AM

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Edited by PinoyGundam, 27 April 2017 - 01:47 AM.