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Top Up Bug With Cherry Credits


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#1 Wahyu021

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Posted 01 February 2016 - 07:36 AM

please. I top up gems in the bloodline 300 gems + 30 days gem card. but why I do not accept it.? I only receive 300 gems.




and this I did a proof of purchase of the 300 gems + 30 days card gemsPosted ImagePosted Image

Posted Image

#2 Oracle

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Posted 02 February 2016 - 01:40 PM

Hi, You have purchase the monthly card of 30gem for day. You will be give 300gems only upon purchase and 30 gems dailyfor the next 30 days

#3 Bakura

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Posted 16 February 2016 - 08:53 AM

So are the gems directly credited to the gem count or do we have to grab them from Daily Task?

Also, is it different from the 300gems + 30 day card in gem store? That one says 300 gem + 120 gem daily for 30 days, but you stated above that the one in CC store is 300 gems + 30 gems for 30 days. Please clarify.

#4 Oracle

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Posted 16 February 2016 - 11:45 PM

View PostBakura, on 16 February 2016 - 08:53 AM, said:

So are the gems directly credited to the gem count or do we have to grab them from Daily Task?

Also, is it different from the 300gems + 30 day card in gem store? That one says 300 gem + 120 gem daily for 30 days, but you stated above that the one in CC store is 300 gems + 30 gems for 30 days. Please clarify.

My bad is 300 upon purchase + 120 daily. You will have to grab them via your daily task tab daily. If you happen to miss a day without collecting, it will not be stack-able.

#5 Bakura

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Posted 17 February 2016 - 01:53 AM

View PostOracle, on 16 February 2016 - 11:45 PM, said:

My bad is 300 upon purchase + 120 daily. You will have to grab them via your daily task tab daily. If you happen to miss a day without collecting, it will not be stack-able.
I purchased the 300 Gem + 120 daily 2 days ago via CC, and for the entirety of yesterday the 120 gems option in daily task was blacked out, all I received was the 300 gems and the upgrade to VIP3. Do I need to send a ticket to CM?

Edited by Bakura, 17 February 2016 - 02:08 AM.


#6 Bakura

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Posted 17 February 2016 - 02:45 AM

nvm, tq

Edited by Bakura, 17 February 2016 - 11:12 AM.