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Top Up Wrong


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#1 SMallMilk

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Posted 07 June 2016 - 09:22 AM

am 28th May i have in cherrycredits topped up with paypal -snip- .am 30th May my internet is not good so i tried with PayPal and my mastercard topped up -snip-.then i got a mail, it said i have with PayPal -snip- topped up,so i thought alright.but today i got a mastercard bill,it said i have with my mastercard at 30th May -snip- topped up ,but i got all only -snip-. last -snip- i got not.
topped up number is -snip-
(i cann not Picture upload)
please help me

Edited by YamiZero, 07 June 2016 - 10:04 AM.
private information


#2 YamiZero

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Posted 07 June 2016 - 10:06 AM

Please do not post sensitive information on forums. You should contact support by sending them a ticket from the account you charged with and explain them regarding your issue, tell them in detail what happened so they can check their logs and get back to you. These type of issues are not handled over forums.

Good luck