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Dc Problems With Portals (Read This First Before Creating A Thread About The Issue)


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#1 VanillaPudding

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Posted 23 June 2016 - 09:06 AM

Hello, as you already might have noticed there is currently something causing disconnects when portals are entered or the channel gets switched.

At this point there is no information regarding when exactly it's expected to be fixed, but everything will be done to fix it as soon as possible.

You can expect a more official announcement regarding this later on today, that contains more information.

Issues with the same symptoms have been fixed during a maintenance before, thus I think that the chances are high that there will be one.

We'll keep you updated as soon as we know more.


Have a good day/night.

Update:  The server is going down for maintenance soon so don't be surprised if you got a DC while afking in town and or can't login.

Update 2: The server is back up, and the issue is probably fixed.

Edited by VanillaPudding, 23 June 2016 - 12:40 PM.


#2 VanillaPudding

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Posted 23 June 2016 - 09:06 AM

Reserved ~

#3 elliotfaith

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Posted 23 June 2016 - 09:33 AM

(clap)

#4 VanillaPudding

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Posted 23 June 2016 - 11:50 AM

The server going down for the emergency maintenance now.

#5 Broxighar

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Posted 23 June 2016 - 12:26 PM

These things should be posted in a much more "visible" way. Perhaps even on the webpage?! I mean on an MMORPG server's stability is quite important you know. So yeah, I guess you know what I mean.

#6 VanillaPudding

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Posted 23 June 2016 - 12:34 PM

And the server is back up  ~  
The issues should be fixed now, but let us know if it persists or comes back.

#7 aimi737

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Posted 23 June 2016 - 11:13 PM

Cannot log in, screen freeze at Irene loading scene. Still some work on server?
Everything ok found problem

Edited by aimi737, 23 June 2016 - 11:47 PM.


#8 Soushou

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Posted 24 October 2016 - 05:52 AM

I'm still with this problem
Sometimes I get dc after choosing the channel
Most of times I get dc at the portals...

#9 Ageratos

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Posted 12 December 2016 - 02:00 AM

Dc portals again, please halp. T-T