369 replies to this topic

[BOOBEEP]

Ign : zRollory westwood
Ign : Mirazuna westwood
Problem : cherry account authentication error

Edited by BOOBEEP, 11 May 2017 - 03:49 AM.

[m24s]

help me

[BOOBEEP]

Have you guys stopped checking? = = it's been 6 days and i even sent tickets few days ago
Didn't get a single reply

[Kail134223]

Even though i tried so many times in changing log in name/ passwords, i keep getting then authentication error. My log in id doesn't any special characters. I need help! "

[Kaisra]

Persistent "Cherry Account Authentication Failed" Error even though I've already Released my Account. Im having no problem logging in via dn website only ingame. I was just away for 2 days then my account got Locked? Any fix on this

[FabledRaven]

IGN: Katixa
Server: SW
Error Message: Cherry Account Authentication Failed
Additional Info: Cherry account not locked and cannot request for a release code

[ParaQuixotic]

No IGN, can't remember my IGN anymore lol I played so many MMORPGs, but I know my characters are in Westwood.

I really hope you can send me the unlock account email so I can get back my account. Reset my PIN so I can't resend an email here from my end. Sent a ticket but it was closed without any reply.

please PM me for my account details, admin!

Thanks!

[FishCupcake]

Hi, I was referred to here by Verbena. I am also sharing the same problem. Can't receive the release code mail. For more information regarding my problem, you can refer to the thread I posted.

Account Details:
-IGN: mIrage215 (main)
-Server: Greenwood

*note: I am able to log in to my account in the client. I only have problem with my cherry exchange account.

[ec19]

IGN: Zesteria
Problem : cherry account authentication failed

I already changed my password and entered it in Dragon Nest correctly but I keep getting that message. I just returned after a year of inactivity. Thank you in advance.

[shanshan11]

IGN: Buttsie
Server: HW

My account got locked for not playing for a long time. I've already released my cherry exchange account successfully but I still can't sign in. I can't also log in the actual game. Please help.