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[Notice] Cherry Authentication Failure Issues


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#361 BOOBEEP

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Posted 11 May 2017 - 03:48 AM

Ign : zRollory westwood
Ign : Mirazuna westwood
Problem : cherry account authentication error

Edited by BOOBEEP, 11 May 2017 - 03:49 AM.


#362 m24s

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Posted 17 May 2017 - 09:03 AM

help me :(

#363 BOOBEEP

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Posted 17 May 2017 - 01:49 PM

Have you guys stopped checking? = = it's been 6 days and i even sent tickets few days ago
Didn't get a single reply (clap)

#364 Kail134223

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Posted 18 May 2017 - 04:11 AM

Even though i tried so many times in changing log in name/ passwords, i keep getting then authentication error. My log in id doesn't any special characters. I need help! -_-"

#365 Kaisra

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Posted 18 May 2017 - 07:07 AM

Persistent "Cherry Account Authentication Failed" Error even though I've already Released my Account. Im having no problem logging in via dn website only ingame. I was just away for 2 days then my account got Locked? Any fix on this


#366 FabledRaven

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Posted 24 May 2017 - 07:14 PM

IGN: Katixa
Server: SW
Error Message: Cherry Account Authentication Failed
Additional Info: Cherry account not locked and cannot request for a release code

#367 ParaQuixotic

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Posted 10 June 2017 - 01:05 PM

No IGN, can't remember my IGN anymore lol I played so many MMORPGs, but I know my characters are in Westwood.

I really hope you can send me the unlock account email so I can get back my account. Reset my PIN so I can't resend an email here from my end. Sent a ticket but it was closed without any reply.

please PM me for my account details, admin!

Thanks!

#368 FishCupcake

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Posted 10 June 2017 - 06:46 PM

Hi, I was referred to here by Verbena. I am also sharing the same problem. Can't receive the release code mail. For more information regarding my problem, you can refer to the thread I posted.

Account Details:
-IGN: mIrage215 (main)
-Server: Greenwood

*note: I am able to log in to my account in the client. I only have problem with my cherry exchange account.

#369 ec19

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Posted 27 June 2017 - 08:44 PM

IGN: Zesteria
Problem : cherry account authentication failed

I already changed my password and entered it in Dragon Nest correctly but I keep getting that message. I just returned after a year of inactivity. Thank you in advance.

#370 shanshan11

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Posted 12 July 2017 - 11:26 PM

IGN: Buttsie
Server: HW

My account got locked for not playing for a long time. I've already released my cherry exchange account successfully but I still can't sign in. I can't also log in the actual game. Please help.