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I I Forgot My Cherry Credits Account I Want To Load Up My Account :(


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#1 marvinolar

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Posted 07 October 2016 - 06:35 PM

I Forgot My Cherry Credits Account I Want To Load Up My Account Only I Remembered Are My Password, Pincode And Ig Account Please Help :(

#2 Verbena

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Posted 07 October 2016 - 08:14 PM

You need to send a ticket to support from your new account. We cannot discuss any issue that will require you to share personal information in public forums.

#3 zuyi

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Posted 07 October 2016 - 08:17 PM

How can they send a ticket if they can't log in to cherrycredits website though..

#4 Yvainn

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Posted 19 October 2016 - 05:49 AM

I've been hacked my email was changed already by the hacker my IGN is Djock08 (Dark Avenger) from holywood I still have my security info such as 6-pin , secret question, date of birth yet my username for dragon nest has been changed too please help me retrieve my account I've mail already to CC yet no replies

#5 destroyer22

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Posted 10 February 2017 - 10:36 AM

also need help i forgot my second pass in dn also my email and i want to play dn again please help me... (sob) (sob)                                                                                                                                                                                                                                                                  login id:elementor22

#6 reignGanja

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Posted 22 March 2017 - 10:36 AM

Hi, I forgot my email. Can i help me? Ign: reignGanja  maxlvl raven in greenwood server. Pls do pm me I want to top up and I forgot the email. I already bought 11k cc

#7 Arudna

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Posted 30 March 2017 - 04:25 PM

So here's the deal... I got a similar problem. I used to play DN SEA, and DN EU. But seems they merged while I was gone. Also can't find the email address containing either of my old character sets. IGN was Arudna on both. Any way we can get our old accounts back?

#8 Charleszxczxc

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Posted 24 April 2017 - 01:26 AM

Where can I send the ticket? Ive got the same problem here. I want to top up CC on my old account but I cant remember which email address I used. IGN: iCactus

#9 Verbena

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Posted 27 April 2017 - 09:59 PM

https://exchange.cherrycredits.com

#10 jodhiee

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Posted 13 May 2017 - 09:20 PM

Me too.