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Level Up Card Already Used?


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#1 Leonuv

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Posted 23 November 2016 - 02:45 PM

hi

i just recently bought 6 100 php worth of level up cards and when i entered my first card it was loading for a really long time so i decided to refresh the page. when i entered the card's info again it said already used. upon checking my balance i did not received the amount. i entered my 5 remaining cards and they worked fine. can someone help me because i need to buy something that is in promotion as of now. ASAP :)

#2 CCHelper

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Posted 25 November 2016 - 10:29 AM

Hi Leonuv,

Kindly send a ticket via Cherry Messenger so relevant assistance can be provided to you.

Thanks!

#3 jrdones

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Posted 05 January 2017 - 04:31 PM

how to fix this ? i already had same issue .. i just bought 1000 load of levelupcards