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Help Me I Forget My Paswword


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#1 HaiseSasaki2016

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Posted 30 December 2016 - 06:59 AM

hi i play dragon nest eu and i forget my password in dragon nest.. this emails is conected to dragon nest eu

but when i try to get my password in the website i cant get the email so i post here

please help :D THX
i

i know my ID but i dont know my password

i dont wanna post my id here because i know about the hackers


please helpme i have 4 days what i dont recive help :D

#2 CCHelper

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Posted 30 December 2016 - 07:07 AM

Hi HaiseSasaki2016,

Kindly send a ticket via Cherry Messenger so relevant assistance can be provided to you.

Thanks!

#3 YamiZero

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Posted 30 December 2016 - 07:14 AM

View PostHaiseSasaki2016, on 30 December 2016 - 06:59 AM, said:

hi i play dragon nest eu and i forget my password in dragon nest.. this emails is conected to dragon nest eu

but when i try to get my password in the website i cant get the email so i post here

please help :D THX

Have you taken a look at this topic yet? In case you're unable to log into your account to send a support ticket, you may also send an email ticket to gardener@cherrycredits.com from the email address you signed up your account with.

Good luck!

#4 HaiseSasaki2016

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Posted 30 December 2016 - 09:14 AM

moderador finally you are here... i lose all my characters in dragon nest eu i have like 3 years playing this game and i cant see my characters

just watch this video


IN thsi videos you can see the date.. how many time i have playing this game




https://www.youtube....h?v=qrDqMvMVk7k

and this other

https://www.youtube....h?v=_EqFpZ11Iaw


and this picture

Posted Image






I create that sonnydragons now ... but my character all aremissing ;-;

thx if you read ]







i dont remember exactly the characters but i remember just one D: i have a lot of characters lvl 90


clonter365

ItachiUchija

Ashley365

Darkennesx365

i dont know if i write the names corerctly




but i send all the gold of all the charracters to clonter365 if i remember.... maybe you could see the register of that account D:

please help i dont know what happend

Edited by HaiseSasaki2016, 30 December 2016 - 12:13 PM.


#5 YamiZero

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Posted 31 December 2016 - 08:28 AM

I believe all the required information has been provided to you for you to continue towards a solution for your issue through those channels. Please read our previous replies carefully.