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Login Error


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#1 allenChain667

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Posted 19 March 2017 - 04:44 AM

Don't know how to post a screen shot here.
The issue is after launching, at the login interface in game, no matter what is input into 'login id' and 'password', a dialog with 'login error' will always show up and stop me entering the game.

My game actually runs well until the latest update, about last week I think, then the issue happens for no reason. I have tried to fix that, like downloading a new client and reinstall the game, but that doesn't help.

As is 'login error' instead of 'incorrect password', this may be a problem with my internet or the server, can anyone help me with this? (tense)

#2 YamiZero

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Posted 19 March 2017 - 04:59 AM

Have you tried disabling your anti-virus and firewall temporarily to see if they may be affecting your log in process?