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[Notice] Intermittent Error During Cash Shop Purchases


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#1 Mantou

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Posted 28 March 2017 - 07:46 PM


importantnotice.png (579×116)

Dear Players,

We are aware of the random intermittent "Data Error. Please try again." notice when making Cash Shop purchases.

Rest assured that when the error occurs, no CC/DNCash/DNP will be deducted in the process, but you will need to re-log and re-purchase the item.

The DN Team is currently working with the developers to resolve this issue as soon as possible.

We are sorry for any inconvenience caused.



#2 Mantou

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Posted 28 March 2017 - 07:47 PM

Reserved.

#3 zefrone23

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Posted 28 March 2017 - 07:56 PM

Posted Image
how bout this? cant continue on irene's march loading screen

Edited by zefrone23, 28 March 2017 - 07:57 PM.


#4 cherry226207

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Posted 28 March 2017 - 09:50 PM

View PostMantou, on 28 March 2017 - 07:46 PM, said:

Posted Image

Dear Players,

We are aware of the random intermittent "Data Error. Please try again." notice when making Cash Shop purchases.

Rest assured that when the error occurs, no CC/DNCash/DNP will be deducted in the process, but you will need to re-log and re-purchase the item.

The DN Team is currently working with the developers to resolve this issue as soon as possible.

We are sorry for any inconvenience caused.

What is DNcash lol so many currencies (:[)

#5 darkA

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Posted 28 March 2017 - 10:13 PM

unknown error please contact cherry credits. i tried more than 10 times

#6 LeimKun

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Posted 28 March 2017 - 10:41 PM

Same Issue here
Checkfile download Failed.
PreCheckResource Failed

Start CheckResource
Not Find CheckFile.ini
Find mismatched file (\resource\char\player\kali\kali_basic.act)
Http Connection Open Failed! : 12006 [CheckFile/00000000/kali_basic.act]
CheckFile download fail! 0x00000001

#7 Brixius

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Posted 28 March 2017 - 11:07 PM

Ahhhhh my DNP my chaos heraldry fix it please

#8 HounoZ

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Posted 29 March 2017 - 07:21 AM

Sir how long will be this solve? since I want to buy adventure and storage slot using the coupon which is only 3 days, and now the coupon will be due at 1st april.. Hope you can solve it quickly before its due.

If the problem not solve until the due is there any way I can reclaim both of the coupon.. I really hope I can, because I just top up my CC for the coupon only.

please.. thank you

Edited by HounoZ, 30 March 2017 - 11:31 AM.


#9 Gunbreaker

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Posted 29 March 2017 - 10:28 AM

Hello GM's, please include the " Unable to open Cash Shop " this problem also appear again after the Rune Dragon Patch. I can't use my " Synthesis Epic Weapon Exchange Coupon " because of this issue, Thank You.

#10 Reolio

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Posted 29 March 2017 - 12:57 PM

and my storage expansion Discount Coupon  end today...Yeaaa!!~

#11 ShittyPlayer

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Posted 29 March 2017 - 02:16 PM

even top up for event tier 3 also bugged ? srsly ? check ticket plss

#12 SuperNatsu

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Posted 29 March 2017 - 03:42 PM

still not fix? cant open cash shop since yesterday after maintenance till now.

#13 FreakDream

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Posted 29 March 2017 - 09:19 PM

Good day, there is a problem with Chaos heraldrys , i had a heraldry of FD with attack power, Magic Attack and Critical Damage after the new actualization and now i see it change and i have 1068 of agi , please fix it , so my heraldy was so hard to get , thanks ....

#14 Drahcir27

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Posted 29 March 2017 - 10:38 PM

what to do? it's like this since yesterday upto present.

cant use cash shop.
cant even enter cash shop it says unable to open cash shop..

cant post pic bec. i dont know how :)

#15 SuperNatsu

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Posted 29 March 2017 - 10:45 PM

any update moderator ?

still cant open cash shop.!!!!!!!!

#16 msW11D

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Posted 29 March 2017 - 10:58 PM

any update? (sob) (mad)

#17 shynnblue

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Posted 29 March 2017 - 11:06 PM

is the cash shop down for everyone or just a few of us? this bug is really spoiling the game for me..

#18 NoHealNoHP

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Posted 30 March 2017 - 06:42 AM

GG the game is in chaos :">

#19 c2servila

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Posted 30 March 2017 - 11:39 AM

Log in Error after the Rune dragon patch cant play. (mad) (mad) (mad) (mad)
am i the only one experiencing these?

#20 c2servila

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Posted 30 March 2017 - 11:42 AM

CAN ANYONE HELP ME AFTER THE CHANNEL SELECTION DN GOES OUT TRIED IT 100 TIMES THESE PROBLEM ACCURE AFTER THE RUN DRAGON PATCH. AM I THE ONLY ONE EXPERIENCING THESE ERROR? (mad) (mad) (mad) (mad) (mad) (mad)