Jump to content


Didn't Receive My Dnp Rebate


  • Please log in to reply
5 replies to this topic

#1 MajorTanya

MajorTanya

    Member

  • Members
  • Pip
  • 4 posts

Posted 03 May 2017 - 04:54 PM

Hi,

I bought over 24k CC worth of items on Cash Shop last April 30 and still waiting for my DNP Rebate. (clap) (clap) (clap) When would you guys credit my rebate? (mad) (mad) (mad)

Thanks,

#2 Verbena

Verbena

    Moderator

  • Moderator
  • 868 posts

Posted 03 May 2017 - 09:12 PM

Send a ticket to support.

#3 MajorTanya

MajorTanya

    Member

  • Members
  • Pip
  • 4 posts

Posted 09 May 2017 - 03:46 PM

Hi,

I already sent it last week and still having trouble being resolved. Today they said that they'll follow up the matter. Kindly help me out with the process.

Thanks,

#4 Verbena

Verbena

    Moderator

  • Moderator
  • 868 posts

Posted 10 May 2017 - 12:19 AM

View PostMajorTanya, on 09 May 2017 - 03:46 PM, said:

Hi,

I already sent it last week and still having trouble being resolved. Today they said that they'll follow up the matter. Kindly help me out with the process.

Thanks,

Unfortunately, I have no access to the tools that would help me solve your case.

When did you receive the answer? Take in consideration the weekends and working days.

#5 MajorTanya

MajorTanya

    Member

  • Members
  • Pip
  • 4 posts

Posted 14 May 2017 - 10:15 PM

I've sent the ticket last May 3 (Wednesday). Its now May 14 and still not yet resolved. I'm quite disappointed that they sent me the same response twice. I know Zendesk ticketing system and that response is a macro.

I hope this get resolved as soon as possible. Thanks! (<3) (<3) (<3) (:]) (<3) (<3) (<3)

#6 LabyssBlind

LabyssBlind

    Member

  • Members
  • PipPip
  • 14 posts

Posted 09 June 2017 - 04:12 PM

i have the same problem