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Why It Take Too Long To Recieve My Cc After Top Up By Reddot Payment ?


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#1 MrDzoom

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Posted 08 May 2017 - 10:18 AM

It was 5 days since I top up 10.000 CC by using RedDot Payment. My money has been charged but my balance still 0. I got a ticket 3 day ago and the mail said it will reply after 2 days working ????
I'm really confuse now. I waste money for nothing, top up progress is funny too, money is charged immediately and after many days CC still not deliver. And now customer care seem not care too.
So, please, anyone here, who has the right, take a look on my ticket, it id is 297546, I attached transaction's screenshot on it. I feeling so bad with this confuse :(

#2 YaminoExaclibur

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Posted 15 May 2017 - 09:01 AM

Yea welcome to CC. For my case it took 1 and half weeks just to get my 20K CC -.-
Should really implement a live chat system

#3 Xenocho

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Posted 15 May 2017 - 09:03 AM

Red dot payment appears to be unreliable and cc should just remove them.

#4 Riou2

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Posted 21 May 2017 - 09:10 AM

I bought CC with red dot payment today, was searching the forum to why the CC is not credited to me yet when i come across this...

Looks like i'll be missing this DNP rebate event, lesson learnt. (T.T)