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Hero Level


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#1 AquaTama

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Posted 07 August 2017 - 11:34 PM

Last week my old characters from the old server suddenly appeared on my account(i applied for binding a year ago) out of nowhere reseting my hero level from 28(almost 29) to 1...Also,they took up 4 of my account character slots with 4 toons,3 of them not having anything on them not even the level up box...

#2 YamiZero

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Posted 07 August 2017 - 11:55 PM

When old characters are restored whatever is on the current account is overwritten, meaning characters, Hero Level and so forth. Generally it's recommended not to create characters on the account while it's in progress of being recovered. It's rather weird it has taken that long for them to suddenly appear, or complete the recovery. I'm not sure what can be done regarding the matter, you should contact support to answer your questions and help you further on this matter.