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Can Not Activate My Mobile Or Send A Ticket


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#1 Shioro

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Posted 31 October 2017 - 10:04 PM

The mobile activation is not sending me an OTP (i've tried 3 phone numbers already to make sure it is not a problem on my end)

And the Account page won't let me access anything else but the mobile activation. Even if i try to send a ticket in the messenger.

No matter what i click on the mobile activation always prompts.

I literally can't do anything. (mad)

#2 Nacku

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Posted 06 November 2017 - 12:49 AM

Same for me .. and as it seems nobody is helping in ehre. God cherry credits is legit horrible. Did you find any solutions? .....

#3 Lemonteaz

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Posted 15 November 2017 - 06:38 PM

Hi all,

kindly send in a ticket to our cherry messenger regarding this issue.

#4 MuchAshe

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Posted 18 November 2017 - 12:33 AM

View PostShioro, on 31 October 2017 - 10:04 PM, said:

The mobile activation is not sending me an OTP (i've tried 3 phone numbers already to make sure it is not a problem on my end)

And the Account page won't let me access anything else but the mobile activation. Even if i try to send a ticket in the messenger.

No matter what i click on the mobile activation always prompts.


I literally can't do anything. (mad)

View PostLemonteaz, on 15 November 2017 - 06:38 PM, said:

Hi all,

kindly send in a ticket to our cherry messenger regarding this issue.

We might have a problem here.

#5 ZeroYami

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Posted 18 November 2017 - 02:54 AM

View PostLemonteaz, on 15 November 2017 - 06:38 PM, said:

Hi all,

kindly send in a ticket to our cherry messenger regarding this issue.

That is the whole problem, people can't use anything on the Cherry Credits account page, including support, because they get locked out be a forced (and useless) account verification they can't complete because the mobile verification doesn't work.

You guys can however send in a ticket from your email tied to your account to gardener at cherrycredits com as is explained here.

Hopefully CC will fix this issue which causes a lot of trouble for its users, one day.

Have a nice day!