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[Notice] Game Patch (Completed On 13 Dec)


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#1 Mantou

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Posted 12 December 2017 - 07:17 PM

gamepatch_de.png (579×116)

Game service resumed at 0800HRS CET. Happy Gaming!

Dear Players,

There will be a Game Patch on 13 December 2017 starting from 0300HRS CET.

The game service will be unavailable during this time and is expected to be resumed by 0800HRS CET.

We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.

Changelog:

General
  • Grievous Guardian Nest (Normal/Hardcore/Hell)
  • Christmas Event

Cash Shop Updates

Addition
  • Christmas Costume 2017
  • Resale Costume package – Wedding package 2015 (available in the cash shop for 1 month)
  • Epic Costume -Musketeers Set
  • Engraving Scroll Collection (available in the cash shop for 1 month)
  • Hair Style
    - [Two-toned Hair] Chic Ponytail
    - [Two-toned Hair] Long Permed Pigtails
    - [Two-toned Hair] Tied Long Hair
    - [Two-toned Hair] Tied Idol Hair
    - [Two-toned Hair] Half-tied Hair
    - [Two-toned Hair] Innocent Long Hair
    - [Two-toned Hair] Wild Messy Hair
    - [Two-toned Hair] Braided Long Hair
    - [Two-toned Hair] Innocent Bangs (Rabbit)
    - [Two-toned Hair] Innocent Bangs (Cat)
    - [Two-toned Hair] Innocent Bangs (Snow Leopard)
  • Hair Dye
    - Partial Hair Dye: Beige 01
    - Partial Hair Dye: Slate 01

Removal
  • Light Born In Darkness Costume Package
  • Dreamland Costume Series
  • Blacksmith Berlin Set
  • Conversion Costume

2017 Christmas Special Gacha Box 
  • Warm Winter’s Wing
  • Warm Winter’s Tail
  • Warm Winter’s Decal
  • Ready-for-winter Ruby Spirit
[Manual Patch Version 208 to 214]


#2 Mantou

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Posted 12 December 2017 - 07:17 PM

Reserved.

#3 Flashbaka

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Posted 12 December 2017 - 07:34 PM

????????????????????
nice patch ...
At the end of 93 cap EU didnt get dark banquet or loffy dungeon that every server got, now we also skip loffy dungeon that every other server got.
Can EU get some fishing event dungeons cause this is getting stupid, are we also skipping gold goblin stage????
Mantou can we get some official reply on why does EU keep skipping all the event dungeons ? (carrot) (carrot) (carrot) (carrot) (carrot) (carrot)

#4 Amula

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Posted 12 December 2017 - 08:34 PM

Oh look it's a empty patch.

First of all where is our Neris store??? Every server got it except us. Where are the Althea events like every server has? Where is gold goblin stage? Are you guys even trying to give us content?

When will we get real content. This is absurd.

#5 aimi737

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Posted 12 December 2017 - 08:55 PM

Are you just trolling Cherry?!!

Every other Server get the Althea Continent Exploration, but the only thing what our Server can do is
standing in Saint Haven, waiting for the Log-In and cash, cash, cash (puke).
Like my Foreposter said: You skip too many Events. And then wondering why Community is getting smaller.
The Players get bored ...
No Althea Continent Exploration since, let me think, 1,5 years around .. so since Cherry is publishing us. And Skip Althea police Nest, Saint Haen Defense and Dark Banquett.
I want a official reply, why you skip these Events and with what reason, too.
Very good job CC! Can you just stop publishing this server and give it to Eyedentity??

Edited by aimi737, 12 December 2017 - 08:56 PM.


#6 Mantou

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Posted 12 December 2017 - 10:42 PM

View PostFlashbaka, on 12 December 2017 - 07:34 PM, said:

????????????????????
nice patch ...
At the end of 93 cap EU didnt get dark banquet or loffy dungeon that every server got, now we also skip loffy dungeon that every other server got.
Can EU get some fishing event dungeons cause this is getting stupid, are we also skipping gold goblin stage????
Mantou can we get some official reply on why does EU keep skipping all the event dungeons ? (carrot) (carrot) (carrot) (carrot) (carrot) (carrot)

View PostAmula, on 12 December 2017 - 08:34 PM, said:

Oh look it's a empty patch.

First of all where is our Neris store??? Every server got it except us. Where are the Althea events like every server has? Where is gold goblin stage? Are you guys even trying to give us content?

When will we get real content. This is absurd.

View Postaimi737, on 12 December 2017 - 08:55 PM, said:

Are you just trolling Cherry?!!

Every other Server get the Althea Continent Exploration, but the only thing what our Server can do is
standing in Saint Haven, waiting for the Log-In and cash, cash, cash (puke).
Like my Foreposter said: You skip too many Events. And then wondering why Community is getting smaller.
The Players get bored ...
No Althea Continent Exploration since, let me think, 1,5 years around .. so since Cherry is publishing us. And Skip Althea police Nest, Saint Haen Defense and Dark Banquett.
I want a official reply, why you skip these Events and with what reason, too.
Very good job CC! Can you just stop publishing this server and give it to Eyedentity??

Mantou have forward those feedback to the team.

honestly speaking, the ball isnt in CC court sometimes when the contents are being stripped away.

there is some conspiracy theory /shrugs

#7 PawHammer

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Posted 12 December 2017 - 10:55 PM

Well, the patch's content is a little lackluster, that is true, but there is no need to be pessimistic. I'm fairly certain CC has several christmas themed events planned for all players (free to play ones too) to keep us busy until the christmas season is over, so there is that to look forward to. Even if developers have not been kind to us this christmas, our publisher can fix the problem pretty damn well, so don't despair, have faith in them!

Tell us more.

#8 Mantou

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Posted 12 December 2017 - 11:28 PM

thank you pawty~

of course if you guys have good ideas feel free to share! of course, subject to approval and often CC gate is not the one closing it..
they keep rejecting us and then use those ideas on Nnnnnnnnn Ant?

#9 MuchAshe

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Posted 12 December 2017 - 11:33 PM

View PostMantou, on 12 December 2017 - 10:42 PM, said:

Mantou have forward those feedback to the team.

honestly speaking, the ball isnt in CC court sometimes when the contents are being stripped away.

there is some conspiracy theory /shrugs

Most people don't understand that CC has basically no influence on the patch content. I get that ED dictates and CC merely requests things and hopes that ED allows it. The issue is that EU has been getting shafted in a lot of aspects for quite a while now and it doesn't seem to stop.

I don't know if ED is trying to make the server suffer overall or if CC isn't actively attempting to make our lives better though. All we as players see is one failed patch after another without any communication from your side during that process.

Our ladder hasn't been working for what feels like a year by now, I don't remember the exact time that it broke. Rewards for the "working" ladder seasons were never sent out.
We have skipped 2 rounds of Dark Banquet which are decently challenging content that gives rewards which feels worth the effort of doing it.
We have skipped 3 or 4 rounds of Althea Exploration which should have injected a lot of needed materials into our economy.

There are bugs that are giving certain players extreme advantages, the biggest one returning multiple times and not getting fixed for months. It involves a hero transformation and I am pretty sure you are aware of what I mean.

Furthermore the handling of policy abusers is extremely lackluster and inconsistent. The previously mentioned bug got two guilds removed from the guild nest ranking a few months ago, but last month the same issue occured again and the guild abusing the bug merely got a warning via ingame mail to not do it again.

Scammers and other cases of misconduct aren't being treated the way they should be. There are a few individuals that have been acting against the abuse policy for months with dozens of reports, but without getting banned or any other consequences for them.

A lot of our events are basically jokes. Cash events with extremely unsatisfying rewards/bonuses, ingame events constantly having issues with proper reward distribution and clarity issues for basically every single event making it virtually impossible to understand how to correctly take part in some events.

If questions come up on the forums that are adressed at CC there is almost never any answer, most questions just stay in the threads and get ignored, a very small portion gets adressed and even if a question is answered then it's sometimes a incomplete answer that just brings up more questions.

Our patchnotes are missing information almost every time and have to get edited multiple times until they provide a semi-useful preview of the patch. Sometimes these edits happen even after the patch was applied to the live server and things that were clearly mentioned before just don't happen/show up at all.

It feels like your company does not want to have anything to do with our community. We have no ingame presence from your team aside from the GM being logged in for like 3 minutes after the servers go up after a patch and saying "Enjoy playing" in world chat. We have virtually no forum presence aside from the thread creation for announcements and the standard answer of "Please write a ticket" whenever Lemonteaz is bored enough to respond to one of the threads in the issue section. And we have no presence from your company on the DNEU Discord, which is how most players get their information about what's going on with the server at the moment.


Overall there is a lot of issues that have not been adressed since the service has been transfered from Shanda to CC, which to us as a community seem like things that shouldn't be hard to take care of. We do understand that not every bug can be fixed within one month, we do understand that not every event can cater to everyones needs, we do understand that sometimes we just want to much, we do understand that you guys are also just humans (or maybe not in Mantous case) and we do understand that ED is basically in full control and that CC is merely the middleman, but you have to do something for us if you want us to support you.


If Eyedentity is holding you guys hostage and you need help, then continue to write in white, we will figure out a solution to get you out of there.

Edited by MuchAshe, 12 December 2017 - 11:37 PM.


#10 Aistyc

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Posted 13 December 2017 - 12:19 AM

I hope ED eventually realise that gaming culture, people/players between continents and countries differs and ED's attitude toward each versions sometimes completely unacceptable (for example: server crash and compensations)
The "If you make something bad, just sit in silence and don't say anything" mentality doesn't work in EU.
So far, I think we can say that players on EU and NA (maybe with few exceptions) feel like they are unwanted child.
Listening to feedbacks and take some feedbacks under consideration would help alot.
They should also give a bit more freedom to publisher since they are those who actually know what happening on the server and what people want/need.

Edited by Aistyc, 13 December 2017 - 12:21 AM.


#11 Anelin

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Posted 13 December 2017 - 12:25 AM

At this rate we will skip important class revamps/buffs later...
Some bugs also completely ruin gameplay.
Sometimes fixing issues at hand first and giving shiny stuff later would satisfy players more.
I know (sadly) that all these feedbacks will be ignored by ED as they used to (but hope never dies).

#12 SeefieldFR

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Posted 13 December 2017 - 02:11 AM

View PostMantou, on 12 December 2017 - 07:17 PM, said:

General
-Guardian Nest (Normal/Hardcore/Hell)
-Christmas Event

Cash Shop Updates
-new hair
-new costume

2017 Christmas Special Gacha Box
-new wing tail decal



Not verry good patch for Xmass (sob)

not possibility to transfer NERIS to MEDEA Tier1 ? (too many NERIS man's are kicked on all team because he have just NERIS....)

not possibility tu transfer MEDEA tiers1 to MEDEA tiers 2 ?

not the NPC sell spera at 500 nest point unlimited ?
not weapon convert costume ?
not gold goblin event ?
not continent altéa ?

Except guardian nest is only CS update usless, is a poor patch i'm a little disgusting.... for Chrismass...

(tense)

Edited by SeefieldFR, 13 December 2017 - 02:14 AM.


#13 Alekss22

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Posted 13 December 2017 - 02:30 AM

i'm sure they can bring us more of this! but for christmass this is poor for ED and CC to DN EU! one big "MINUS" to them!
They should listen us More what we say instead
they rub their hands,for money when got from our donation!

#14 Verais

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Posted 13 December 2017 - 02:37 AM

Actually "We" players hoping something better! Why?
1. Hey! Cuz it's Christmas!!!
2. We spend more than always $$ this month only for Conversion parts.

Now im looking what Sea server has and what we have x_x Fl
#FeelsBad
#FeelsRacist

and im thinking

/ Did Anyone take care of us? /
/ We already Lost half of the players /

1 ch SH has 30 players online
2-8 ch like 10-15 players online

İmma gonna grab popcorn and gonna watch how the server goes to the end.

#15 Attila24

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Posted 13 December 2017 - 02:50 AM

Does that mean we will get a publisher change soon? Eyedentist seem to like to starve a server from patches before a publisher change.

#16 Flashbaka

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Posted 13 December 2017 - 05:21 PM

So when is the game getting patched? cause i logged on and the game is still the same ........

#17 ignex

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Posted 14 December 2017 - 02:58 PM

What is going on with this update ? .. first of all its empty and not much content .. second musketeer epic costume has the same stats still ??? ... Just wow other servers got their stats increased but we still has it the same as racing costume stats ????? What kind of joke is that ?? In every other server they got their stats increased by musketeer costumes, just wdh do we only !! Rely on conversion for better stats or what ????? What is this kinda joke ?????? Not to even mention gold stages u guys skipped, and luffy stages or legendia exploration "since long" just wow.... Its like ur just kicking us we barely have a community ! No wonder why !!!!

Edited by ignex, 14 December 2017 - 08:26 PM.