"cherry account authentication failed"
Posted 18 September 2012 - 12:09 AM
Posted 18 September 2012 - 11:19 PM
Can you change your password again to a password without the space?
Posted 08 October 2012 - 06:43 AM
anyway, it self corrected after repeated attempts to login the accounts that got this error.
Posted 03 April 2013 - 09:31 PM
heres my E-mail firstname.lastname@example.org
Posted 21 April 2013 - 10:23 AM
but now,, i can log my char in again...
How to fix this problem???
its so simple,, u just have to re-change your new password.
Ex: you change your pass from "password1" to "password2", and that message appear when u login..
so u have to change your password again from "password2" to "password3"...
I hope this can help u guys.. !
Posted 24 December 2013 - 02:42 PM
Posted 09 March 2014 - 11:12 PM
- Ensure both your Login ID and Password are at least 6 characters long, and must not contain special characters such as '@', '#', '$', etc.
To change your Default Game Login ID or Password, click on "Cherry de Games" within Cherry Exchange.
- Your Cherry Exchange account may be locked due to 5 unsuccessful password attempts in Cherry Exchange. An email will be sent to you by our system containing instructions on how to unlock your account.
Please check your Junk or Spam folders if you have yet to receive the email in your Inbox.
Posted 13 December 2015 - 12:22 PM
Posted 04 May 2017 - 10:39 PM
Posted 18 May 2017 - 01:51 PM
Posted 20 May 2017 - 02:58 PM
I also have this problem, just redownloaded DN after i changed my computer. My account on Cherry works fine, but when i try to log into DN in the main start screen, it keeps giving me a log in authentication error