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Offline Levant  
#1 Posted : Sunday, December 30, 2018 10:56:00 AM(UTC)
Levant

Rank: Newbie

Reputation:

Joined: 12/19/2018(UTC)
Posts: 7


So recently, a lot of people started to have login problems via steam launcher. Including my good friend, with whom I played a lot, and now it takes up to an hour for her to actually log in. It's just heartbreaking how much of a recent reviews on steam is negative just because of how terrible steam launcher works. How about a steam to CC account transfer? I am convinced that Dragon Nest Europe is better to allow players to get rid of a steam version without starting anew on a new account.


Thx for your attention and sorry for my bad english, as you can tell it's not my first language.


P.S. This green "auto saved" bar is annoying, would be better to place it somewhere in the corner. Rrreee! UserPostedImage

Offline Mantou  
#2 Posted : Tuesday, January 8, 2019 3:38:04 PM(UTC)
Mantou

Rank: Administration

Reputation:

Joined: 12/17/2018(UTC)
Posts: 108
Singapore

Was thanked: 19 time(s) in 9 post(s)

Hi,


Could you get your friend to send in a ticket as we might need to verify some personal details before we can proceed to see how we can help you friend in the situation.


You can include the ticket number here for mantou reference too :)

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