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Offline Disappointment  
#1 Posted : Tuesday, December 18, 2018 7:00:50 PM(UTC)
Disappointment

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http://dragonnest.eu/community/notice/3985

Hey, regarding the above announcement:

I hope you guys are aware that this is not even remotely close to a proper compensation.

2000 Crystal Points can buy me nothing.
2x Fissive Vortex is nice, but I have lost more of those just by disconnecting the last two days than you are giving here.
4x BP Potion (500) is okay, can't really replace the lost BP tho, since there is a limit per day on how any potions I can use.
4x Lebrium (100) is a joke. I can farm that in less than one run or by doing daily quest on 4 characters.



Meanwhile, depending on player, there were losses of thousands of jellies, FDN tickets, Trial tickets, time on cash items like expansions and Trade House tickets, chances to participate in both ingame- and cash-events.



I really hope this compensation is just a small thing on the side until you actually figure out how to fix the servers, because right now I'm fairly certain the issues will continue in a few hours.



PS: You chose a terrible time to release the new forums, they will either get ignored or flooded with negativity.
Offline Tachi  
#2 Posted : Tuesday, December 18, 2018 7:20:42 PM(UTC)
Tachi

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Couldnt agree more about what was said above. We lost a lebrium and lapis on multiple characters also from the Christmas event that requires you to be online for a certain amount of time to collect 500 lebrium and one lapis in total. How is that compensated with the account based compensation that we got?
Offline greed  
#3 Posted : Tuesday, December 18, 2018 10:23:07 PM(UTC)
greed

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Everything that was said above is correct. If you upped the Lebrium and done all of this on character basis this would have been a good start. Instead this looks just something to keep us happy till the servers are back up.
​​​​​​​This does not make up for losses caused by the server issues which isn't just not being able to login but also disconnecting us mid Maze, Mid Forest dragon and losses incurred due to not being able to participate in events. All in all the issue is not fixed and the compensation given on account basis.


Minimum:

  • FDN ticket refunded

  • Any and all tickets refunded in points/items
  • Lebrium points

  • Event calendar rewards reissued to ALL characters

  • Login event rewards reissued to ALL characters.

  • Any durational CC items used during or before the server issues. (Before only counts if they were still active during the server issues)

All of this is what is our right to get back

Edited by user Tuesday, December 18, 2018 10:31:41 PM(UTC)  | Reason: Stupid white spaces >.>

Discord: Enson#2806
Meetup: https://discord.gg/zjmwbK5
Offline Nagato  
#4 Posted : Thursday, December 20, 2018 3:38:13 AM(UTC)
Nagato

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What about you guys,to set up a Game Master ingame,who will be online,and do his job about Banning bots,bug abusers and Scammers in game.And also the check and reports issues,bugs and monitoring the game system,so we won't be inpanic what to do when we got another,upcoming CRASH !!!!! This will be the BEST thing that you can do to improve the gamelife and OFCOURSE if you are realy CARE.


~with Best regards


Corpse

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