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Offline helmabudi  
#1 Posted : Wednesday, June 19, 2019 12:46:06 PM(UTC)

Rank: Newbie


Joined: 6/19/2019(UTC)
Posts: 1

So, about 4-5 days ago i decide to buy a Black Desert a-coin using cherry credits. But after i press purchase using my visa it said "purchase failed" so i decide to buy a-coin using another methods. But, on the next day, i received a SMS that my purchase was complete using my credit card. i don't even received an email before. but i already buy a-coin using the other methods. and now i didn't need the Cherry credits points. so any advice for refund or something ?

Offline BlanketMan  
#2 Posted : Tuesday, August 20, 2019 6:10:32 PM(UTC)

Rank: Newbie


Joined: 8/20/2019(UTC)
Posts: 2
Location: singapore

im having a similar issue. it keeps giving me invalid security pin event though i have changed the pin for like 20 over tims and also tried using the authenticator

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